Vons Reviews

Vons.com has a return policy that allows returns within 30 days of purchase. It's always best to have a receipt when making a return. With the receipt, a refund can be received to the same form of payment used when making the purchase. However, if a receipt is not available, a return may still be possible. This is at the discretion of each location; the store may issue a refund as a store credit or a gift card. There are a few items that can't be returned, including alcohol, tobacco, and baby formula.

As for the shipping policy, Vons offers delivery to your home or business and DriveUp & Go™ order pickup at select store locations. There is a promotion for $20 Off + FREE Delivery on the first order when spending $75 or more. The offer details specify that to save $20, one must spend $75 or more in a single transaction for the first online delivery order of qualifying items purchased via the Vons website or mobile app. The offer does not apply to online orders placed through a third-party such as Instacart, UberEats, DoorDash, etc., or on orders scheduled for delivery after the offer expiration date. Delivery services are available in select areas. In some areas, delivery service may be provided by another Albertsons Companies store or by a third-party service provider. The minimum purchase amount is calculated based on the subtotal of all qualifying items at checkout after the deduction of all other promotions, offers, discounts, and savings and excludes alcoholic beverages, tobacco, and fluid dairy products. Delivery fees are not generally refundable at Vons. However, if the order was not received, Vons will redeliver.

Please note that this information is subject to change and it's always a good idea to check the latest policies on the Vons.com website.

"Vons.com" is a popular online grocery store that offers a wide range of products and services. The website provides Grocery Delivery and Grocery Pickup services. Customers can shop for various categories of products including Meat & Seafood, Produce, Deli, Bakery, Baby Care, Beverages, Bread & Bakery, Breakfast & Cereal, Canned Goods & Soups, Condiments, Spice & Bake, Cookies, Snacks & Candy, Dairy, Eggs & Cheese, Flowers, Cards, Occasion, Frozen Foods, Fruits & Vegetables, Grains, Pasta & Sides, and International Cuisine.

In addition to these, "Vons.com" also features items for Half Homemade Dinner, Fried Chicken Dinner, Weeknight Dinner Ideas, Easy Dinners, and Celebrations. The website also offers Wellness & Pet products including Pet Meds and Discounts, Pet Prescriptions, and Pet Food. They also provide Immunizations such as RSV Vaccine, Shingles Vaccine, and Pneumonia Vaccine.

"Vons.com" also has its own exclusive brands including O Organics®, Open Nature®, Signature Select®, Lucerne®, Waterfront Bistro®, Primo Taglio®, debi lilly design™, Value Corner®, and Soleil™. These brands offer a wide range of products from organic food items to home décor. The website is designed to provide a convenient shopping experience with high-quality products delivered right to the customer's door.

Vons.com offers a payment method called DirectPay. This method allows customers to make store purchases touchless. Customers can add or remove a payment method at a later time. All payment information is encrypted for security, and no sensitive information is stored on the mobile app. To use DirectPay, customers need to log into the Vons Deals & Delivery mobile device application on their smartphone. They then click on Member, select Wallet, and follow the prompts to set up DirectPay. Customers can also see their past purchases using the app. For any qualifying refund, a credit will be issued to the payment method used to purchase the item, or a credit on account can be applied to the next online order. If customers encounter an error while transferring funds to their Vons Cash Card, they should contact DirectPay Payment Services.

Yes, Vons.com accepts a variety of payment methods. These include traditional payment methods such as cash, and a wide range of credit and debit cards including Visa, MasterCard, American Express, and Discover. In addition to these, Vons.com also supports Apple Pay. For added convenience, customers can add or remove a payment method at a later time. All payment information is encrypted for your security. Please note that some self-checkout machines may not accept cash.

To contact Vons customer service, one can dial the phone number 1 (877) 723-3929. For issues related to online shopping, delivery, and pickup, there is a separate line at 877-505-4040. For media inquiries, the contact number is 208-395-4722. For accessibility support, the number is 877-635-4833. In addition to phone support, one can also reach out to Vons through their official website's contact form. There is also an option to chat with their customer service for quick answers to frequently asked questions or to check the status of an order. For postal communication, the address is Customer Support Center M.S 10501 P.O Box 29093, Phoenix, AZ 85038. For media inquiries, the address is Public Affairs Department, 250 E. Parkcenter Blvd, Boise, ID 83706. Please note that these details are subject to change and it's always a good idea to check the official Vons website for the most current information.

Yes, you can make changes to your order within a certain time frame after placing it. To edit or cancel your order, sign in and click on “Orders” in the drop-down next to your name at the top of the page. Please note that you can only edit items in your order and change your delivery or pickup date and time on the same day your order is placed.

To update your Vons for U® account information, visit the “Account Settings” section on Vons’ website or go to “Account” under the Member section of the Vons for U® mobile app.

Yes, unless specified otherwise, a minimum purchase amount of $30 (excluding taxes, fees, and deposits) is required to process your order.

Vons accepts Visa, MasterCard, Discover, and American Express credit cards, as well as most bank-issued debit cards.